Terms of service

OVERVIEW

Welcome to Kristora.

This website, www.kristora.in, is owned and operated by Kristora. Throughout the site, the terms "we", "us", and "our" refer to Kristora. By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service, along with any policies referenced on this website.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access or use our website or services.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the website after any changes constitutes acceptance of those changes.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services to customers.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose and not to violate any applicable laws or regulations while using our website.

You must not transmit any malicious software, viruses, worms, or harmful code through the website.

Any violation of these Terms may result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that information you submit (excluding payment information) may be transferred across networks and adapted to technical requirements. Payment information is always processed securely through encrypted channels.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, or services without our prior written consent.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

Any reliance on information provided on this website is at your own risk.

We reserve the right to modify website content at any time without prior notice.

SECTION 4 – PRODUCT PRICING AND AVAILABILITY

All product prices are subject to change without notice.

We reserve the right to modify, discontinue, or limit any product or service at any time without liability.

We shall not be responsible for any modification, suspension, or discontinuation of products or services.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and may be available only in limited quantities.

We make every effort to display product colours, images, and descriptions accurately. However, actual colours may vary depending on screen settings and device displays.

We reserve the right to:

Limit product sales to specific customers or regions
Restrict quantities purchased
Change product descriptions and pricing
Discontinue products without notice

We do not guarantee that products, services, or information purchased through the website will meet every individual expectation.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.

We may limit or cancel orders placed under the same customer account, billing address, shipping address, payment method, or suspected reseller activity.

You agree to provide accurate and complete account, billing, and shipping information and to promptly update such information whenever necessary.

For information regarding exchanges and store credit, please refer to our Exchange & Store Credit Policy.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we neither monitor nor control.

Such tools are provided on an "as is" and "as available" basis without warranties of any kind.

Your use of third-party tools is entirely at your own risk and subject to the terms of those third parties.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites and shall not be liable for any damages arising from their use.

Please review the policies of any third-party website before engaging in transactions.

SECTION 9 – USER FEEDBACK AND SUBMISSIONS

If you submit comments, suggestions, reviews, ideas, or other materials to us, you agree that we may use, edit, publish, and distribute such content without restriction or compensation.

You are solely responsible for any content submitted by you and agree not to submit content that is unlawful, offensive, misleading, defamatory, or infringes upon the rights of others.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct any errors, update information, or cancel orders if any information is found to be inaccurate.

SECTION 12 – PROHIBITED USES

You may not use the website:

For unlawful purposes
To violate any applicable laws or regulations
To infringe intellectual property rights
To transmit malicious software
To collect personal information of others
To engage in fraud, spam, phishing, or deceptive activities
To interfere with the security or functionality of the website

Violation of these restrictions may result in termination of access to our services.

SECTION 13 – DISCLAIMER OF WARRANTIES

Our services, products, and website are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

To the fullest extent permitted by law, Kristora disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Kristora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, services, or products.

Our total liability, if any, shall not exceed the amount paid by you for the relevant order.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Kristora, its owners, employees, affiliates, contractors, and service providers from any claims, damages, losses, liabilities, or expenses arising from your breach of these Terms or violation of any law or third-party rights.